How many times have you missed a meeting because you forgot to carry your planner with you? How often have you thought that rescheduling appointments is a herculean task? Have your customers ever missed their appointments and then complained that you should have sent a reminder? How many minutes and hours do you spend in a day keeping track of all bookings previously made and scheduling and rescheduling appointments?
When you answer all the questions above, you will realize how essential it is to keep scheduling and booking hassle free. A lot of effort and time is spent in maintaining schedules for the entire staff. Judy is the manager of a unisex saloon. The saloon has total staff strength of ten. Judy spends most of her time trying to schedule appointments for the customers. Quite a few customers ask for the appointments to be rescheduled. Customers also demand the services from a particular staff member and hence Judi Online has to keep track of each staff member’s availability. Judy also has to keep the customers informed of any changes in existing rates and inform them of the charges for the various services. Judy spends her remaining time sending emails to customers reminding them about their upcoming appointments.
Judy can ease her life and simplify the task at hand by availing services from an online scheduling system. Most online scheduling systems come with features like multiple views – daily, weekly, monthly – of the business calendar. Any appointment can be added with a few clicks. These appointments can be shared with the customers and with the staff members. Most online scheduling solutions also offer the facility to sync these appointments with Outlook or Google calendar. Reminders can be sent to the customers at a predefined interval and once the interval is set, no manual intervention is necessary. The online scheduling solutions also enable a user to view the calendars of other users or staff members. These features are great but perhaps one of the more convenient features offered by online scheduling systems is the flexibility offered to a customer to schedule his/her appointment. The online scheduling software provides business owners with an embeddable widget that can be used by customers to book their appointments. The customers can also view the availability of a particular staff member and schedule their appointments accordingly. Moreover, the customers can also reschedule appointments of their own accord. A few online scheduling services will allow the business owner to set up any cancellation policies or rescheduling policies. For example, a certain service provider might want to reschedule appointments only if a customer requests for it at least 48 hours in advance.
Online scheduling service is mostly accompanied with an online booking and billing module. These services mostly have a facility to bill the customers and accept payments using PayPal or credit cards. Users might be required to pay extra charges for the billing service. The booking software can mostly be customized to display the duration of a service and the charges levied for the service. Customers can choose from the menu and pay for the services upfront and book their appointment.
Most online scheduling software available in the market are priced anywhere between $7 and $50. Such online scheduling software increases the efficacy of any business and requires very little manual effort for moderation. Businesses that can greatly benefit from the use of such software include massage therapists, gymnasiums, yoga studios, tutoring classes, dispensaries and hospitals, dance classes and others. The online scheduling solutions provide great utility services to both, the business owners and the consumers. They add a professional touch to the interface that clients use and leave the clients satisfied thus helping a business owner achieve better reviews.